Shipping & Delivery – Frequently Asked Questions (FAQ)

How long does shipping of my Medivita order take?

We process and ship your order within 1–2 business days. As soon as your package leaves our warehouse, you will receive a shipping confirmation email with your tracking number.

How long does delivery take?

Delivery times are typically:

  • Germany & Austria: 5–10 business days
  • Switzerland & EU countries: 5–12 business days

Please note: In exceptional cases (e.g., high demand, holidays), delivery may be slightly delayed."

How much does shipping cost?

  • Germany: Free shipping
  • EU & Switzerland: Free shipping on orders over $35, otherwise shipping costs $6.99"

How can I track my order?

As soon as your order has been shipped, you will receive an email with a tracking link. This allows you to track the status of your delivery at any time.

What should I do if my order is delayed?

If your order has not arrived after 15 business days, please contact our customer service team at:

eakinmouni273@gmail.com

We will be happy to help you and take care of your concern.

Does Medivita ship worldwide?

Yes!